First published in June 2020.

Seeking the promised land.

Knowledge is power. As lawyers support personal and business decision makers, your advice transcends knowledge into wisdom. Experience, knowledge and wisdom are assets held by the legal professional. And they are woefully under leveraged.

You use these assets to earn a living, or gain status. To earn a living, experience, knowledge and wisdom are deployed during waking hours with increasing pressure to reduce cost. Status is a zero sum game and is acquired only through taking status from a fellow legal professional.

But wealth? Wealth is turning experience, knowledge and wisdom into assets that make…


“To spur legal innovation, our Toronto-based collaboration hub helps organizations adapt to global change.”

Sanjay Khanna, Futurist and Director of the White Space Collab at Baker McKenzie

Below is a transcription from a short interview we recently conducted with Collab director, Sanjay Khanna to learn a bit more about his past experience and current role at Baker McKenzie.

Tell us a bit about your background before assuming your role as Director of the WhiteSpace Collab and Futurist at Baker McKenzie.

I completed my master’s degree in creative nonfiction writing at the University of British Columbia. And then I started a tech writing company. From there I became a corporate communicator in Silicon Valley and entered areas like strategic research and scenario planning. So initially I worked at the intersection of business, culture and technology and…


A conversation with Jonathan Patterson (JP), Managing Director at DWF Ventures.

Take us back to the beginning: when did you become interested in legal innovation?

So I think you could trace it back to pre the financial crisis when there was the opposite of innovation. Nothing much changed. That’s what piqued my interest. You know there was almost a fascination with how legal operated, particularly in the UK. So I just got a kind of mainstream business manager type role at that point. And I’d always scratch my head as to how interesting it was. You know you could just put prices up and demand wasn’t massively affected. There could be peaks and troughs…


People have predicted the downfall of the legal profession and the big firm model, specifically, for some time. The industry has experienced consolidation, but in 2018, the big law model is alive and well. In 2017, law firm revenue amongst the AmLaw 50 grew 6.8%. Firms outside of the AmLaw 50 saw growth in 2017 as well. Onward and upward, right?

It may be a slower death than predicted, but death of the current model seems inevitable. This does not mean that the firms themselves will cease to exist. It just means that they may look slightly (or grossly) different…


Credit: CBinsights Legal Tech Market Map: 50 Startups Disrupting The … — CB Insights

It feels as though we are on the cusp of a legal technology revolution. Traditional law firms are investing heavily in new technology and productization. Successful serial entrepreneurs are building legal technology products. New technologies like AI and Blockchain, are emerging and happen to be incredibly applicable to the legal industry. Combined, those factors signal that we are about to see major innovations in one of the world’s oldest professions.

We are reminded, however, of those involved in the legal innovation or legal technology community who have been expressing this sentiment for years. So what is different about right now…


Early mornings in London before the team is online = stream of consciousness writings…

Starting a company is really difficult. I guess, starting just about anything is difficult. But trying to build a business comes with so many decisions, unrelated to building the company, that are not even on your radar in the beginning. I’ve been fortunate enough to lean on my partner, Eric Sullivan, in setting up many of the foundational (no pun intended) aspects of the company. As a serial entrepreneur, he’s been through this process multiple times. But he’ll admit that each new business has it’s own…


Today, Foundation Lab LLC is officially opening the doors of its newest digital product innovation center in San Francisco, CA. Foundation Lab SF will be the fourth location following the expansion into Toronto, Canada in early 2016. While the official space is being built out and customized for the SF team, we are proud to announce that we will be working out of a WeWork space located in the Financial District of downtown San Francisco where start-ups and innovation intersect on a daily basis.

Foundation Lab SF will provide companies across verticals expert digital product development methodologies, workshops, design and…


Robots are the future of service. It will take some time for this to happen at scale, but it will happen. It’s already happening. And one of the prominent ways is through chatbots. Chatbots are poised to take over the customer facing role of any B2C industry, as well as many B2B industries. With growing ease, they can be trained to provide more accurate information, faster, cheaper, and with less variability across a network.

You’ve already seen and experienced chatbots in the customer service industry, for better or for worse. Most sites that you visit have either a live person…


The term ‘User Experience’ feels new. Though it’s reached significant popularity over the past 5 years, the concept dates back to the 1940s where it was used to describe the interaction between humans and machines. Not dissimilar to the definitions that we use for UX today, the gravity of this concept has grown tremendously in parallel with the omnipresence of machines in our lives.

Unsurprisingly, UX designer is one of the fastest growing job titles. But what does it actually mean? What does a UX designer even do? At FoundationLab, we believe that designing incredible user experiences starts with developing…


A couple of weeks ago we put on a design thinking workshop at a law firm called Pepper Hamilton. Here’s what happened…

Background:

We’ve been working with law firms for some time now to build products that increase their work efficiency. We like to think it gives them a bit more work/life balance, but most of the time these tools just allow them to accomplish more, faster. They still work LONG hours. Something that we hear often from our lawyer clients is that they have tons of ideas for ways to improve their practice, but are never able to get…

Mike Cappucci

To strive, to seek, to find, and not to yield.

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